1. Help Center
  2. Getting Started
  3. Creating Groups/Adding Targets

How do you create and edit groups?

This walkthrough will show you how to create and edit your groups inside the Hook Portal.

Creating a Group

To create a group, navigate to Targets / Groups > Create Group. You can also create a group by clicking the "Create" button on the Manage Groups page.


This will open the Create Group Wizard.


1. Group Settings Tab: This tab contains group configuration option.

2. Custom Fields: The Portal system has many predefined target fields e.g. first name, last name, department, city, etc. In the Custom Fields tab you can add your own fields to targets in the group. Simply type the field name into the "Field Name" text box. Click "Add Another Field" to add another field name text box. The Authorized Users and Auto Enroll Settings tabs are described below under the Editing a Group section.


3. Group Name: Type the group name in this field. The group MUST have a name in order for the group to be saved.

  • Default Language: this is the default language for any new targets that are created for the group and do not have a language specified. If you are editing a group and you change the default language, then there will also be a drop-down asking you if you want to update unsent messages with the new language locale. If you choose "Yes", then the system will try to use the new default locale for any unsent emails for that group.
  • Default Time zone: this is the default time zone for any new targets that are created for the group and do not have a time zone specified.
  • Admin Email: This can be a comma-separated list of email addresses that receive automated reports at the end of a campaign. 

4. Third-Party Sync Setup: Choose your desired third-party integration in this section, and any syncing automations you would like to enable for the group. For more information on our available third-party integrations, see section: 3rd party integrations.

  • Auto-Sync: If auto-sync is enabled, the group will automatically sync with the active directory or learning management system with which the group is integrated. New users added to the directory group will be added as active targets, and disabled/inactivated/removed directory group users will be set as inactive targets.
  • Smart-Sync: If smart-sync is enabled, any targets added to the group will be automatically enrolled in any ongoing tests on the group. Targets will be removed from ongoing tests only if there are unsent messages for them in the test. Does not apply to campaigns that have Target Selection turned on (selecting individual targets to include in the campaign).

5. Create Group: When you are done configuring the group, click this button to save your group in the system. If you have chosen a third-party integration, you will be redirected to the appropriate interface to configure your integration settings.

Editing a Group

After group creation, you can now edit the group. If you have a group that you wish to edit, navigate to Targets / Groups > Manage Groups and click the "Edit" option corresponding to the group you want to edit.

The Edit Group pages exposes a few options that are not available for newly created groups.

Authorized Users


The Authorized Users tab allows you to pre-set the users who will receive test authorization emails. If a group has authorized users set, then authorization emails will automatically be sent to the authorized users when the group is scheduled for a test.

Auto Enroll Settings


The 'Auto Enroll Settings' tab allows you to enroll group targets in courses for specific fail types. In order for this feature to function the Automation's switch must be set to "Yes".

  • Campaign Default Course Configuration: Courses selected here will populate in the Campaign Wizard during campaign creation when configuring Auto-Enroll.
  • Connect Integration: Allows campaign auto-enrollment into a third-party LMS platform.
  • Group Event Triggers: Moved to Account Settings

Integration Settings