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Help Center
FAQs
Getting Started
General
General Email Safelisting
Firewall/Spam Filter Safelisting
Creating Groups/Adding Targets
Reporting Plug-In
3rd Party Integrations
Platform Settings
Hook Academy
Campaign Ideas
Industry Specific Campaigns
Course Reviews
Mastering Reporting
Becoming Compliant
Suggest a Hook Academy Topic
Tests/Campaigns
Reseller Only
School
3rd Party Integrations
Troubleshooting
Reports
FAQs
Troubleshooting
Hook Security Updates
FAQs
Frequently asked questions about product features and common troubleshooting items.
Terms of Service
Customer Testimonials
What is included in the monthly "Preview Emails?"
What emails are tested? What about distribution lists and aliases?
How do I get setup as a reseller for sales tax purposes?
How do I access Hook Security's billing portal?
How can we access/request Hook's security and compliance documentation?
Where can I find Partner specific resources?
How do I notify teams about training?
Troubleshooting
Why are Hook Security Emails going to Spam/Junk folders?
Why is a test is running, but no campaign emails are being received?
How do I detect a false positive on a phishing campaign?
