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Help Center
FAQs
Getting Started
General
General Safelisting
Microsoft Safelisting
GSuite Safelisting
Firewall/Spam Filter Safelisting
Creating Groups/Adding Targets
Reporting Plug-In
3rd Party Integrations
Platform Settings
Hook Academy
Campaign Ideas
Industry Specific Campaigns
Course Reviews
Mastering Reporting
Becoming Compliant
Suggest a Hook Academy Topic
Tests/Campaigns
Reseller Only
School
3rd Party Integrations
Troubleshooting
Branding
Course
Students
Automations
Reports
Generate Reports
FAQs
Troubleshooting
Campaign of the Month
Reseller Guide
Hook Security Updates
Onboarding Guides
FAQs
Frequently asked questions about product features and common troubleshooting items.
Customer Testimonials
Terms of Service
What emails are tested? What about distribution lists and aliases?
How do I notify teams about training?
How do I access Hook Security's billing portal?
How can we access/request Hook's security and compliance documentation?
Where can I find Partner specific resources?
How do I add a Custom Microsoft Entra ID App Registration?
Troubleshooting
Why is a test is running, but no campaign emails are being received?
Why are Hook Security Emails going to Spam/Junk folders?
How do I detect a false positive on a phishing campaign?
Campaign of the Month
How do I receive transactional emails including the 'preview' and 'onboarding' emails?
